Privacy Policy

MD's privacy policy
Last updated: June 1, 2020

This privacy policy explains how we collect, use, store, and transfer data obtained from interaction with you. And how to manage or revoke these data. If you do not accept the terms of this privacy policy, we ask you not to use the application.


About the collected data and how we use them
The company only collects data related to the service functions we provide. We will collect all the data (such as age, weight, and gender) and statistical data you entered into the application so that you can completely restore data from our software to other devices. We will not collect recordings unless you choose to provide.


Recording
This software will not automatically collect or store the audio recorded when using this application on the cloud server. If you grant us access to your recordings, we will take all necessary steps to ensure the privacy of this data in accordance with this privacy policy. Please note that if you choose to share your recordings with medical experts or us through other platforms (for example, social media or email), and these records will not be considered private, and the company is not responsible for any unauthorized processing/use.


How we use the data
We use the above data to:

• Provide service of the application
• Analyze, operate, maintain and improve applications
• Verify your identity
• Provide customer service
• Monitor and analyze usage and participation trends
• Solve problems on website or application
• Do research


Your agreement
1. We may store and process personal data you provide through the use of the application and through the account creating process, the purpose of which is only to provide services, improve software functions and other purposes specified in this privacy policy.

2. The data you provide through the account creating process includes the personal data you enter into the application, such as your account data (your name and email address) and other general data (age and gender). Based on the data you provide, it may also contain information about your overall health (such as weight).

3. We will not distribute any of your personal data to third parties without your permission.


Your access and control to your personal data
Access, modify, correct, and delete

The personal data you enter into the software will be visible in the application interface, for example, the profile and the records you create when using the application. You could also contact us by email to ask about your personal data. Both free and paid users have the same right of access to personal data. You can modify, correct, delete, and update your personal data through the application interface. After deletion, your personal data cannot be recovered. Please note that after deleting your account, content you share with others through applications or other means (such as medical professionals) may still be visible. You can log out of your account in the software and then select the "delete account" option to delete all "online backup" data from our server. Your online backup data will be deleted from our server within 48 hours.

GDPR of EU residents

According to the rule of General Data Protection Regulation(GDPR), Residents of the European Union have certain rights about their personal data. Subject to any legal exemptions, you may have the right to request access to personal information and seek to update, delete, or correct this information:

1. Correct personal data and restrict its processing. You are responsible to ensure all data you provide are all correct. When using the application, incorrect information might affect your experience. If you think your personal data is incorrect, you can contact us and ask us to correct the personal data by email. You also have the right to restrict the processing of your personal data. If you question the accuracy of personal data, we need some time to verify its accuracy.

2. Access your personal data. You could access and update personal data within the application through your account settings. You also have right to ask if we have any of your personal data by email.

3. Delete your personal data. If you think it is no longer needed to use your personal data for the original purpose, Or if you withdraw your consent or object to the processing to your personal data, Or your personal data does not comply with GDPR when processing your personal data, You have the right to ask us to delete the above personal data by a simple email. Please note that deleting some of the personal data you inserted may affect some function of using the app and its features. For technical reasons, it may take some time to erase some personal data.

4. Have the right to object to the processing of your personal data. You can object to the processing of your personal data and prevent us from processing your personal data by sending email to us. Please note that deleting some of the personal data you inserted may affect some function of using the app and its features.

5. Notification requirements. We promise to notify you within a reasonable time, and inform your data protection agency about any personal data exposure in the application within 72 hours.

6. Data protection agency. According to the GDPR, you also have the right (i) to restrict our use of personal data, and (ii) to complain to your local data protection agency about any activities that you believe we do not comply with the GDPR. Please note that if you are unclear when exercising the above rights, we may contact you to better understand the motive of the request and find relevant information. In case this is not possible, we reserve the right to refuse your request. According to the GDPR, we may also ask you to prove your identity so that you can invoke the above rights. This is to ensure that your request does not violate others’ rights, and that the rights described in this section are exercised by the authorized party.

Please note that we will approve your request in 30 days after receiving your request, but in some cases, for example, to completely delete personal data stored in our backup system, this may take up to 90 days. This is due to the size and complexity of the system we use to store data.


Special Cases
Unless otherwise specified in this privacy policy, and under the following circumstances, we will not share or sell any of your personal data to any third party:

1. Comply with legal procedures to the extent permitted and restricted by law (Including meeting national security or law enforcement requirements).

2. When information needs to be disclosed to maintain the security and integrity of the application, or to protect user’s security in accordance with the law.

3. When a user who enters personal data allows disclosure.

4. If we conduct business transitions, such as mergers, acquisitions, liquidation or sale all or part of its assets, in most cases, your information will become part of these assets.


Keep your personal information
In order to provide our services, as long as your account is active, we will retain your personal data. You can delete your personal information at any time as described in the previous section. If you delete information from the software account, the information will no longer be visible in the application, but for technical reasons, some data backups may be retained in our archives for a period of time. We would delete such backups within a reasonable time. We may also retain some information to fulfill legal obligations, resolve disputes, enforce our agreements, support business operations and continue improving our services. For the purpose of improving our services, we will take measures to ensure that this information would not identify you and would only be used to obtain aggregated insights into the services we provide.


Information Security
Considering the potential sensitivity of the data we collect, we take actions to protect all collected personal data from loss, theft, abuse, disclosure, unauthorized access, alteration and deletion. We use various security measures to protect your personal information, including encrypting personal data and storing it on computer systems with limited access.

There is no perfect security system, so we cannot guarantee the complete security of the application, or your information will not be intercepted when it is transmitted to us. In the event of a security system violation, we may issue a general notice, or we may try to notify you via email. Then, we will take necessary actions to correct the violations.

You could use strong password to protect your personal data and prevent your device from other people use.


About children’s data
Those under the age of 13 or the minimum age required by any jurisdiction of residence must not create an account unless their parents have provided authorization in accordance with appropriate laws.

If we find gathering information from children under the relevant minimum age and without parental consent, we will take action to delete the information as soon as possible. If parents believe that their child has submitted personal information to us and want to delete the information, please contact us to delete.


links to third-party
This application, website and social media may contain links to third-party products or services. We are not responsible for the privacy policies and practices of these websites or services. This privacy policy applies to the information we collect from you. If you are linked to a third party, you should read the privacy policy stated on the website.


Changes to This Privacy Policy
This private policy may be updated when it is necessary, which may according to reflect from users or our service changes. We reserve the right to change this privacy policy. Therefore, it is recommended that you read this privacy policy from time to time. After any change to the private policy, you show acceptance by continuing using this software. If you object to any changes to this privacy policy, you should disable your account and stop using related services.


Contact us
If you have any questions or concerns about the privacy of personal information or any information provided in this privacy policy, you can contact us by:
Email:RD@mdbiomedical.com
MD Biomedical, Inc.
8F., No.222, Sec 4, Chengde Rd., Taipei City 111, Taiwan